IS REMOTE SUPPORT SECURE?
Does the thought of having a stranger working on your computer raise concerns? It should. Rest assured, when we work on your computers we will explain everything we are doing, and you can watch.
At no time will we open any documents. Go ahead and watch as we work on your systems. You can literally watch as we fix your problems.
FULCRA Technology uses industry leading remote assistance technology. We do not open any holes in your firewall, we do not need you to turn off any security settings. All communication between our site and yours is encrypted.
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