Why IT Support Costs So Much

Here in the south Seattle area, a single hour of professional IT support costs between $100 and $200. Since the average business computer requires six hours of support per year, a business with 35 PCs can expect to pay between $21,000 and $41,000 in support costs alone. The reason for this is quite simple: Computer's do not fail predictably.

Independent IT consultants depend on your computer and network failures to stay in business. Because computer failures aren't predictable, these consultants are forced to charge exorbitant rates to cover their down time. When your business pays for an hour of IT support, it is paying for 2-3 hours of downtime for that consultant. But, what other options do small businesses have? Hiring a full time expert costs between $90,000 and $110,000 a year. This leaves small business without any alternative but to turn to high price IT consultants.

FULCRA Technology was founded to provide smaller businesses (less than 200 employees) with reasonably priced, expert, IT support. The same company with 35 computers that paid $41,000 a year in premium IT support can receive unlimited support, premium Exchange Server accounts, automated online backup, full virus protection, routine maintenance, and full spyware protection with proactive security audits from FULCRA for only $25,200 a year. Want to find out more? Call or e-mail us today. Let us show you how small business is experiencing big business technology without the cost.